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Frequently asked Questions

Have a question about placing an order? Our products? We may already have the answer for you.

Check out our FAQs page for all the info you need.

Chat with Live Customer Service

If you’d like immediate assistance, click the button in the bottom right corner to chat with a live customer service representative.

Real agents are available:

  • Monday - Friday
  • 9am-6pm CST

Chatting outside of those times? No problem, fill out the contact form and we’ll get back to you as soon as we can.

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Returns and Exchanges

Every domestic Rowdy Gentleman order qualifies for FREE returns and exchanges. If you aren't fully satisfied with your purchase for any reason please send it back. Just send us an email to initiate a return or exchange in the form below. Please make sure your items are in their original, unwashed, unworn condition.

What's my order status?

Please allow one to two business days for processing.

Request to edit or cancel my order

We process orders very quickly in order to ensure the fastest delivery possible. Because of this, we usually cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order. If you discover a mistake or want to make a change, please to let us know ASAP in the form below.

I have a question about shipping.

Every domestic Rowdy Gentleman order qualifies for $5 flat rate shipping and orders over $50 qualify for free shipping!* As always, if you have any additional questions or need clarification, please contact us in the form below.

Help with my customer account

To log in to your customer account or create a new customer account, please follow this link: http://www.rowdygentleman.com/account/login If you are having any issues logging into your account or with any account information, please let us know below and we would be happy to see what’s up.

Problem with my order

Missing an item, receive the incorrect item, is something flawed? Please let us know and we would be happy to get this corrected.

Product info or suggestions

Have a sizing or stock question? Want to suggest a product style or design? We’d love to hear from you! Please fill out the form below and a customer service representative will respond as soon as possible.

I want to be a retailer

Awesome! Please let us know your store name and location in the form below and we will send you a Prospective Retailer Application to fill out.

Will you sponsor my event?

Please fill out the form below and let us know what type of sponsorship you are interested in and for what person or event. Then we will send you our sponsorship application!

Other

Don’t see your question here, no problem! Please write your comments and questions in the space below and a customer service representative will respond as soon as possible.